Help
Help
Introduction
This page is intended to guide you in using the site.
The International Web Accessibility Initiative (WAI) defines web accessibility as follows:
"Web accessibility means that people with disabilities can use the Web - more specifically, they can perceive, understand, navigate and interact with the Web, and they can contribute to the Web. The Web also benefits others, including older people whose abilities change with age. The accessibility of the Web includes all the disabilities that affect access to the Web, including visual, auditory, physical disabilities. speech, cognitive and neurological. "
See the introduction of the WAI.
Organization of the site
Main navigation
The site is structured in 4 sections, each accessible from the main navigation menu:
- Home
- Getting around
- Tickets and fares
- Contact us
Other navigation systems
- a site map accessible via a link located at the bottom of the page;
- a search engine placed to the right of the main menu;
- a breadcrumb trail placed directly below the main menu tells you where you are and how far you have come to the page where you are.
Title Navigation
The title of level 1 corresponds to the main title of the site and the title of the page consulted.
Most assistive technologies and browsers make it easy to navigate through titles. Most screen readers provide a feature to jump to the next title.
Quick access links
The quick access links, present at the beginning of the document, allow a facilitated navigation towards the main regions of the pages.
Other improvements
The site has a button (A +) allowing you to enlarge the size of the characters on the screen. This feature is placed to the right of the main menu to the left of the search engine.
Keyboard navigation for interactive components
The site ships components based on javascript technology. Their structure and keyboard behavior respect international recommendations.
Modal window:
A modal window is an element of the page that is superimposed on the rest of the page, in the manner of an alert message. This is not a new window or a new tab. A modal window is contained in the page being viewed.
If you are using a screen reader, when a modal window opens:
- NVDA announces "[Name] dialogue";
- Jaws announces "Dialog Box [name]";
- VoiceOver announces "[Name] with X elements, dialog".
- Once a modal window is open, the TAB key allows you to reach all the elements of the modal window. Navigation is restricted to this window as long as it is open;
- To close the window, you can either reach the "Close" button or use the ESC key.
Report a malfunction
If, despite our vigilance, you encounter any accessibility problem on our site, do not hesitate to write to us using our online form.
Defender of Rights
If you notice a lack of accessibility preventing you from accessing content or functionality of the site, you report it to us and you are unable to get a quick response from us, you are entitled to send your complaints or a request for referral to the Defender of Rights. Several ways are at your disposal:
- a contact form;
- the list of the delegate (s) in your area with their direct contact information;
- a mailing address: The Defender of Rights - 7 rue Saint-Florentin - 75409 Paris Cedex 08.